JustValue is an independent property-tax analysis and preparation service operated by Canopy Press LLC, a Florida limited liability company, doing business as JUSTVALUE. We are a private company. We are not a government agency, law firm, licensed real estate appraiser, or certified public accountant, and nothing on this site or in our deliverables constitutes legal, appraisal, tax, or financial advice.
Our services consist of analyzing public records, preparing documents and evidence, and providing guidance and reminders. Unless you purchase Concierge Filing, you are solely responsible for reviewing, signing, and submitting any petition or application, and you remain the petitioner or applicant of record at all times. Property owners may petition assessments and apply for exemptions directly with the appropriate county offices without purchasing anything from JustValue.
Assessment reductions, exemption approvals, and all related determinations are made exclusively by county officials, value adjustment boards, special magistrates, and other government bodies. JustValue does not and cannot guarantee any reduction, approval, savings amount, or other outcome. All savings figures we display are estimates based on public records and are not guaranteed. Our guarantees are limited to those expressly stated at purchase (the Review Standard refund, the Concierge Filing deadline promise subject to its stated conditions, and the homestead work-product guarantee).
You agree to: (a) provide accurate information, including ownership, contact, and eligibility details; (b) review all prepared documents before signing; (c) for self-submitted filings, submit by the applicable county deadline and provide us your filing receipt or confirmation number when requested; (d) for Concierge Filing, complete all signatures, authorizations, and payment (including the county fee) by your displayed JustValue cutoff; (e) monitor and respond to communications you receive from the county; and (f) make your own decisions regarding settlement offers, hearings, and withdrawals. Missed county deadlines resulting from your delay in completing these steps are your responsibility.
If you purchase Concierge Filing, you authorize JustValue to submit your reviewed and signed petition and associated evidence to the county on your behalf, using the standard authorization form we provide. This authorization is limited to administrative submission and evidence delivery. It does not make JustValue your legal representative, does not include hearing representation, and does not transfer responsibility for county notices or decisions, which remain directed to you.
Refunds are governed by the guarantee terms stated with each product at the time of purchase. Where a refund is due under the Concierge Filing deadline promise, it is limited to JustValue service fees actually paid; county filing fees are set and retained by the county and are non-refundable by JustValue once paid to the county.
You agree to indemnify, defend, and hold harmless Canopy Press LLC d/b/a JUSTVALUE, its members, managers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) inaccurate, incomplete, or fraudulent information you provide; (b) your submission, failure to submit, or untimely submission of any filing you control; (c) your attestations to any government agency, including exemption eligibility attestations; (d) your violation of these Terms or of applicable law; or (e) decisions you make regarding settlements, hearings, or withdrawals.
To the maximum extent permitted by law, JustValue's total aggregate liability arising out of or relating to the services shall not exceed the amounts you paid to JustValue for the services giving rise to the claim in the twelve (12) months preceding the event. In no event shall JustValue be liable for indirect, incidental, special, consequential, or punitive damages, or for lost savings, lost tax benefits, or lost opportunities, even if advised of the possibility. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the smallest amount permitted.
The services and all analyses, estimates, and materials are provided "as is" and "as available." Public-record data may contain errors originating with government sources; we are not responsible for inaccuracies in county data. Except for the express guarantees stated at purchase, JustValue disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
These Terms are governed by the laws of the State of Florida without regard to conflict-of-law principles.
Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the services that cannot first be resolved informally shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The seat and venue of arbitration shall be Duval County, Florida; hearings may be conducted remotely where the applicable rules allow. Judgment on the award may be entered in any court of competent jurisdiction.
Individual basis; class waiver. All disputes shall be arbitrated on an individual basis only. Neither party may participate in a class, collective, consolidated, or representative action, and the arbitrator has no authority to hear one.
Carve-outs. Either party may bring an individual claim in small claims court in Duval County, Florida, in lieu of arbitration, and either party may seek temporary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information pending arbitration. For any matter not subject to arbitration, exclusive venue lies in the state or federal courts located in Duval County, Florida, and each party consents to personal jurisdiction there.
Informal resolution first. Before initiating arbitration, the claiming party shall send written notice of the dispute to the other party and allow thirty (30) days for informal resolution.
We may update these Terms by posting a revised version with a new effective date. Continued use of the services after changes take effect constitutes acceptance. Material changes to guarantee terms will not apply retroactively to purchases already made.
Effective July 2026 · JUSTVALUE is operated by Canopy Press LLC, Jacksonville, Florida · [email protected]